Free Local Drop-off
We have a free local drop-off option in Tsawwassen & Ladner. Please be sure that your address falls within the area before selecting this as your shipping option. We will take every effort to keep your parcel safe, however, this is a courtesy service so liability for lost /stolen items remains with the customer
** Please clearly specify any special instructions at check-out or by separate email upon ordering & check this page and our Contact Us page for our availability & any updates to this service.
Drop-Off Times
Orders will be dropped off within one week of ordering, or sooner, depending on what day the order is placed & how often we're out that way. In Tsawwassen we will most likely be able to drop-off within a day or two of "Awaiting Shipment" email notification. We will try not to drop-off orders too early or too late, but most will be dropped off outside of store hours. Please check for store / shipping closures on our Hours & Contact Us page
Our Process
Houses: We will alert you that your order has arrived by knocking or ringing your doorbell, and then we'll leave the delivery in your mailbox or near your front door, depending on the parcel size.
Apartments: We will call before heading out for delivery to ensure you will be home. When we arrive we'll buzz your number and leave the delivery by the front door of your building. If there is no answer we will not leave the delivery unless otherwise specified to do so. Please use the comment box to let us know what number to buzz and if you have any special instructions, etc.
We will do our very best to ensure your order is safe & makes it to you, however, Sublime is not responsible for stolen orders. If you wish, you can choose FREE in store pick-up, or ask for curb-side delivery to your car, to avoid any worries.
If there is another option that you would like, or have questions, please contact us
** Please check our Hours & Contact page for any holidays or store / shipping closures **